I wanted to put on record the high quality of care my mother received while a resident at Spencer House.
From her first contact to her death the focus already remained firmly on her needs. Please extend my thanks to Hari and Lee, and all members of staff for providing my mother with great care and attention.
Also, thank you for being so inviting and accommodating during visits, and for communicating appropriately with the family as and when requred.
Just a short note from my brother and I to say thank you for the care given to our mother in the short time she has been with you in Spencer House. I know that she is on occasions difficult, and dementia I suspect the problems with her will increase, but we are confident that you will find ways of helping her.
In the six months taht she has been with you we have been impressed by the care given to her dspite some challenging behavior.
What can we say except a very big thank you for all the care you have managed for Mum, not only on a professional level but hos you drew alongside Mum to make her days happy.
We will always feel grateful for the warmth you have shown us too. Kindest thanks.
Justa little note to say a big thank-you for all that you have doen throughout the time since you took over Spencer House for Mum.
Keeping in touch with us when decisions have needed to be made has helped us all do our best for MUm.
Thank you for your patience and understanding throughout this dificult time
Thank you for the amazing care you gave to my dad, Patrick, it's much appreciated, we will miss him.