Yes, if they would like to, we will serve their meals in their bedroom. Breakfast can be served to our residents in their bedrooms upon request - we ensure this is a leisurely way to start each day. Our residents are encouraged to eat lunch and supper in the dining room with the other residents, and enjoy this sociable and stimulating environment.

Yes. If they do not use a mobile phone, all our bedrooms are fitted with a telephone socket and residents may have their own telephone number and account; that way they can receive and make calls directly.

All laundry is managed on site by the care staff. Our residents clothing is named, and each resident has a named laundry bag for their own use. They may request the frequency of their laundry service to suit them. Most garments are laundered and returned on the same day. The laundry costs are included in our weekly care fees. Dry cleaning is arranged outside the home, at an additional cost. Arrangements to take and collect dry cleaning will be made on behalf of the resident.

Yes, we do. We are happy to accommodate dietary needs and requirements. Your special requirements such as food allergies and intolerances will be discussed prior to your arrival

Provided your relative is able to manage their own medication, we will provide them with a lockable drawer in their room, for them to safely store their medicines. We will assist them with reordering their medication supply on a four weekly basis.

We can help them with the worry of managing their prescribed medication and this is a very common reason for people moving into our care home. Spencer House Care Home uses a safe medication system that has been specially designed for the care home, called the Monitored Dosage System, from the local Pharmacy.